The user feedback can give you a lot of pride as well as frustration. As the android/IOS app market continues to grow, users are becoming much more compelled to try different apps and see which ones of them they like more. Not only this, but they also share their own experience with others which can be an encouragement for more people to try a particular app. Thus, analyzing user feedback is a very important part of marketing.
Unlike the old days, feedback can now be very easily collected with just a few clicks. While most of us do the same, the difference between successful companies and all others lies in how they make use of the feedback. Multinational companies employ more than hundreds of people only for the purpose of analyzing and responding to feedback. This analysis will help a business at every level.
So, how can we analyze the user feedback?
The secret to a great app lies in finding the correct app developers. At Aemeyo, we specialise in android/IOS app development. Get in touch with us to proceed further.